Original Post by Cly,Donna R

Cly,Donna R
2022-03-01T23:20:20+00:00
Declined, ASSIST

Provide an option to perform more than one Activity

20 votes, 1 comment

Right now in ASSIST, my team has to complete 2 activities to complete for almost every call. 1 is to Log an Interaction (usually a phone call) and then also Compose an Email to successfully. Can we possibly merge this process where it shows both activities performed without having to do double work and have more than tab open to cut and paste into the other?